Terms of service

Quotes

Prices quoted by text, phone or online are based on what you tell us. We confirm the final price during the walkthrough, before any work starts.

Our guarantee

If you’re not happy with the result, tell us during the final walkthrough or within 48 hours. We’ll come back and re-clean the area at no charge. If we still can’t make it right, we’ll refund what you paid for that area.

What cleaning can and can’t do

Some stains, such as bleach, burns, dye transfer and permanent pet damage, can’t be removed by cleaning. We’ll point these out before we start.

Rescheduling

Please give us at least 24 hours’ notice if you need to change or cancel your booking.

Payment

Payment is due when the job is complete. We accept Visa, Mastercard, Interac e-Transfer, PayPal.

Questions? (604) 802-8500 · info@dazzlecarpetcleaning.com